At Velocity AutoZone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit Velocity AutoZone or use our services.

1. Information We Collect

We may collect the following information when you visit our website or submit a quote request:

• Full Name
• Phone Number
• Email Address
• Vehicle Year, Make & Model
• VIN (Vehicle Identification Number)
• Engine or Transmission Requirements
• Billing and Shipping Information
• IP Address
• Browser Information
• Device Information
• Website Usage Data

2. How We Use Your Information

We use your information to:

• Provide price quotations for used engines and transmissions.
• Process orders and payments.
• Arrange shipping and delivery.
• Respond to customer inquiries.
• Improve our website and customer experience.
• Send order updates and customer support communications.
• Conduct marketing campaigns, promotions, and remarketing (where permitted).
• Detect fraud and protect our business.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Analyze website traffic.
• Measure advertising performance.
• Personalize your browsing experience.

We may use technologies from:

• Google Analytics
• Google Ads
• Meta Pixel
• Meta Conversions API

These tools help us understand website performance and improve our advertising campaigns.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

• Shipping and logistics providers
• Payment processors
• Customer support providers
• Advertising platforms
• CRM providers
• Government authorities when legally required

All third-party providers are expected to protect your information appropriately.

5. Data Security

We implement appropriate administrative, technical, and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications.
• Request a copy of your information.

To exercise these rights, please contact us using the details below.

7. Marketing Communications

If you provide your contact information, we may contact you regarding:

• Price quotations
• Product availability
• Warranty information
• Order updates
• Promotional offers

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Velocity AutoZone
Website: www.velocityautozone.com
Email: sales@velocityautozone.com
Phone: +1 (714) 422-2850